More than five billion people have access to the Internet. It’s noisy! It’s hard to get noticed. Brewdog, the brand we love to hate, is a great example of what messaging in 2022 should look like if you want to overcome this.

Most messaging and content on the Internet leaves us cold. It doesn’t challenge us in any way. So what do we have to do differently to everyone else to get peoples’ attention?

Our purchasing behaviour is surprisingly complicated. Why do we buy from one person, but not from another? Three words make the difference. Know, like and trust. Let’s take a look.